Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Within the Federal Republic of Germany we charge a shipping flat rate of 5.90 EUR per order.
Deliveries to foreign countries:
Shipping costs EU - international
Shipping ZONE 1 : 8,90 EUR per order
Belgium, Netherlands, Luxembourg, Denmark, France, Austria, Spain, Italy, Finland, Sweden, Poland, Czech Republic, Slovenia, Slovakia, Croatia
20,00 EUR per order: Great Britain
Shipping ZONE 2 : 15,90 EUR per order
Greece, Ireland, Bulgaria, Lithuania, Estonia, Portugal, Romania, Hungary, Norway*, Switzerland*, Liechtenstein
Shipping ZONE 3 : 45,00 EUR per order
Rest of the world (ROW)*
* Important note:
When importing, there may be additional taxes, customs duties and fees for customs clearance in the respective country, which are usually levied directly by the parcel service provider upon delivery. These charges must be paid by the recipient; we have no control over these charges and cannot predict the amount that may be incurred for the respective country of delivery.
Customs regulations vary considerably from country to country. Please contact your local customs office for more information.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Payment via SEPA direct debit
- Payment via credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer]
- Payment via Giropay
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 14 days.
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.